CloseWatch Field is a sophisticated incident management solution that can be used with any of our Streetlight Series mobile apps. It is easy to use with an intuitive user experience that dramatically simplifies analyzing, routing and processing of critical information.
CloseWatch Field supports the ingestion of all types of data including text, audio, video, photos, and files. This data included with GPS and time attributes makes this one of the most robust solutions available.
Some of the advanced features include the following:
Two-way chat
This feature can be anonymous if needed and it allows for real-time communication with mobile app users anywhere in the world.
Incident reporting
Any data can be sent to our console including text, media, and files.
GPS and location information
Any location information needed including coordinates, altitude, speed, and street view where available.
Incident Comparing
The ability to compare any number of incidents based on criteria that the user selects. This can include incident type, location, date and time, etc.
Internal Assignment
The ability to assign and monitor incidents sent to employees or team members with full auditing capabilities.
Internal Chat
This allows for inter-company/agency communications linked to a single incident.
Fraud Response
The ability to track and label fraudulent submissions with the ability to block users on certain deployments.
Data Analytics
The ability to visually analyze all data based on any criteria that is needed. Exporting of reports and automation are also included.
Exact Location Notifications
The ability to select an exact location on a map and send trackable two-way notifications to any users within the selected location.
Admin Console
Full ability to add, manage, suspend, change privileges and track users and their actions through the system.
Multiple Locations & Advanced Routing
For advanced routing and the ability to oversee multiple locations as in a fusion center,
please check out our CloseWatch Command solution.
